The Indexer: The International Journal of Indexing

The usability of academic library website indexes: an investigation

The Indexer: The International Journal of Indexing (2008), 26, (2), 71–78.

Abstract

There have been many research studies on the usability of websites, but few on the usability of website indexes. This paper discusses the methodology and findings of a usability study of academic library website indexes. The findings described in this paper are supportive of the utility of website indexes, but also demonstrate that website indexes are infrequently used. This paper also discusses exploratory research on how to get users to utilize a site index as their first choice when navigating web pages.

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Details

Author details

Kingsley, Ilana