European Journal of Language Policy

Developing Kazakh students’ intercultural awareness and communication through collaborative technologies

European Journal of Language Policy (2020), 12, (2), 235–255.


Intercultural communication is a fundamental aspect in EFL classrooms since language teaching (LT) classrooms have tended to provide learners with environments to improve their cultural awareness and intercultural communication in the academic discourses. Researches of both spoken and written discourses have demonstrated that linguistic phenomena are related to their society and culture. The present paper is concerned with the impact of using collaborative technologies to create a relaxed and open atmosphere for language learning, increase retention of cultural background knowledge and stimulate both creative and critical thinking during language classrooms at Kazakh Ablai Khan University of International Relations and World Languages. This paper outlines the culture-aware collaborative technologies founded on task-based approach within a discourse view of language, culture and communication, and presents the findings on how those culturally sensitive communication tasks in foreign-language teaching can influence people to succeed in collaboration with the target language users in a sociocultural context. The initiatives to create an intercultural environment and encourage effective intercultural collaboration in EFL classrooms has a positive impact on language learners’ personal and professional development, with greater understanding of social and cultural issues, ethical awareness and intercultural communication.

La communication interculturelle est un aspect fondamental dans les salles de classe d’anglais langue étrangère (EFL) puisque les salles de classe d’enseignement des langues ont eu tendance à fournir aux apprenants des environnements pour améliorer leur conscience culturelle et la communication interculturelle dans les discours académiques. Les recherches sur les discours parlés et écrits ont démontré que les phénomènes linguistiques sont liés à leur société et à leur culture. Le présent article s’intéresse à l’impact de l’utilisation de technologies collaboratives pour créer une atmosphère détendue et ouverte pour l’apprentissage des langues, accroître la rétention des connaissances culturelles et stimuler la pensée créative et critique lors des cours de langue à l’Université kazakhe Ablai Khan des relations internationales et des langues du monde. Cet article décrit les technologies collaboratives, sensibles à la culture, fondées sur une approche basée sur les tâches dans une vision discursive de la langue, de la culture et de la communication. Il présente les résultats sur la façon dont ces tâches de communication culturellement sensibles dans l’enseignement des langues étrangères peuvent influencer les gens à réussir en collaboration avec les utilisateurs de langues cibles dans un contexte socioculturel. Les initiatives visant à créer un environnement interculturel et à encourager une collaboration interculturelle efficace dans les salles de classe EFL ont un impact positif sur le développement personnel et professionnel des apprenants de langues avec une meilleure compréhension des questions sociales et culturelles, de la conscience éthique et de la communication interculturelle.

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Author details

Yelubayeva, Perizat

Mustafina, Aliya